• Swimsuits Saled As $9.99 are NON-REFUNDABLE and NON-EXCHANGEABLE.
  • Orders are able to be canceled and refunded before shipping.
  • Returns & exchanges must be initiated within 21 days of delivery.
  • If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose. If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
  • To initiate a return or exchange, please contact customer service. The return shipping address will be emailed to you. Items must be shipped back to that address.
  • Items must be returned unwashed and undamaged.
  • Please notice that Customers are responsible for return shipping fees.
  • All items priced $18 and under are final sale and cannot be returned or exchanged. No exceptions will be made.
  • Products sold as Top or Bottom separately are only allowed for exchange.
  • We do not offer Freight To Collect (FTC) service for returns.
  • Bikini sets must be returned with both top and bottom.
  • Customer service may offer a cash coupon for your return. Please note, items purchased with coupons are final sale and cannot be returned or exchanged.
  • Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 5-7 business days to process.
  • Gift Cards cannot be reloaded; used for payment outside of cupnami.com; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).

 

Any questions, please contact customer service at support@cupnami.zendesk.com